Your comments
Hi Catherine,
Please accept my sincere apologies for the miscommunication with Providing for Paws. I will personally reach out to them tomorrow morning to see what happened and hopefully get you set up with a confirmed walk time and a direct line to the person responsible for managing the Walkzee walks. This is a new process/system for many of the shelters/rescues that we are partnering with so we are working to smooth out the bumps. Thank you for your patience and I'll keep you updated once I have spoken with them. Again, my apologies for the inconvenience. I'll be in touch soon.
Your account is now active
Hello,
Your account should have been activated. Are you still having difficulty accessing your account?
Your account should have been activated. Are you still having difficulty accessing your account?
Can you please call our support line and I'd be happy to assist? (408) 676 7415?
Hi Linda,
I don't believe your request went through. What date and time were you trying to schedule the walk for? Please try again and if you are still having issues, please call me at 408 676 7415 and I'd be happy to help you. Thank you.
I don't believe your request went through. What date and time were you trying to schedule the walk for? Please try again and if you are still having issues, please call me at 408 676 7415 and I'd be happy to help you. Thank you.
Hi Theresa - where are you located in NJ? We do have 2 shelters in NJ, but I'm not certain how close they are to you. We do have more shelters signing up daily.
Home Free Animal Rescue in Red Bank
All Humane Animal Rescue in Wanaque
Home Free Animal Rescue in Red Bank
All Humane Animal Rescue in Wanaque
Excellent - I'll keep an eye out for them to create a profile and make sure they are given VIP support as they get started. Thanks and have a great night!
Hi Alicia and Claire. We are partnering with new shelters daily in cities around the world. If you are interested in bringing Walkzee to your city you can check back frequently to see when we have launched in your city. If you'd like to see Walkzee in your city faster, search for your local animal shelter and let them know you;d like to volunteer through Walkzee - you can be the one who starts something incredible right in your own back yard. Thanks for signing up and we look forward to being in your city!
Yes, please do. If they have any questions, please ask them to contact support@walkzee.com and we would be happy to help get them set up. Which shelters do you have in mind?
Customer support service by UserEcho
Hi Kara - we are working to add new shelter partners on a regular basis and we can notify you once we have a partner in Orange County. We add new partners each week so I anticipate we will be in your area soon. Thank you for your patience and we look forward to having you take your first Walkzee!